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Important notes for contacting 4WD DIRECT ( the link to our email is below )

Please help us, to allow us to help you!

Have you sent emails to a company, and haven't received a reply or received the reply so late that the response was no longer of use to you.

At 4WD DIRECT, we are interested in your enquiries and are committed to responding to your emails in a prompt and professional manner. To help us offer the best service to you, please follow the guidelines below.

Please consider the same detail for any phone or fax enquiries to us.

Please include :

  • your full name,
  • a daytime phone contact number
  • the geographic region where you are located.

e.g.: Joe Smith Bathurst NSW 2795 - Phone: 02 1234 5678 / 0456 789 123

Please be specific about your enquiry. If we receive an email which is very vague, it is difficult to get an efficient process underway or to distinguish your email from someone who may just be filling in time, browsing the web.

If your email is suspension related, please refer below for useful details that can really assist us to fulfill your requirements in an efficient manner.

The best way to tell us exactly what you want is to ask yourself first and then, tell us: Why do you wish to modify or change, the suspension you already have on your 4WD.

Please include the following details:


Your vehicle's setup (load-bearing accessories fitted, like: steel / alloy bar, winch, rear step bar, extra spare wheels, extra fuel tanks etc, or if another suspension system has already been fitted to your vehicle, and what it is.)

Your current or intended usage. For example: Mainly around town and unladen, or plus 2 big trips per year. Heavy load carrying 5 days a week. Towing, ball weight of 100kgs, etc.

Your personal expectations of the way you feel the suspension should perform. For example "ride quality is the first priority, or supporting the load I carry is the first priority"

To follow our email guidelines does take extra time and effort and we really do appreciate this, and hope that you feel our response to your email enquiry is of equal quality.

From time to time we may ask you to phone us, where it is simply more efficient to discuss a particular application, verbally.

The link to our email is below. Feel free to contact us by email, phone or fax, anytime.

Phone us on 1300 881 481 (Within Australia)
Fax us on 07 3366 2522 (Within Australia)
Our Postal address is: P O BOX 2109
QLD 4060
Business Hours are:
8.30am to 6.30pm Monday to Friday - Pick Ups are available within these hours!
Note: Australian Eastern Standard Time!

Phone:      1300 881 481 
Call Australia wide for just the cost of a local call!


4WD Direct 2014